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Frequently Asked Questions

  • What services do you offer?

    Our company is known in the market by the name of TopWritingService.com. We deliver anything and everything you can think of including custom written essays, powerpoint presentations, and many other written academic assignments. The quality of work we deliver will exceed your expectations. Film reviews are detailed and, research papers are based on the rigorous research among reliable sources of information performed by highly qualified writers.

  • What is the actual duration of order fulfillment?

    We are the best in the market because we deliver only top quality services strictly within the deadlines. Time limits of order fulfillment depend exceptionally on you. You can choose the deadlines but the prices will vary accordingly. The options are the following: 3 hours, 6 hours, 8 hours, 12 hours, 24 hours, 48 hours, 3 days, 4 days, 5 days, 7 days, 11 days from the moment we receive your payment. Please keep in mind that we strictly adhere to deadlines you set, so be attentive while choosing the time frame you need your custom paper in. However, you should be aware that we charge a little more for the urgent orders. We do our best to meet your expectations and your success is the most reliable proof of our words.

  • How will I find out about the completion of my order?

    We believe that the convenience of our customers is our responsibility. We stay in touch with the customers via telephone and through the Internet. We inform them about all the stages the paper is at and, of course, about the order completion. Thus, we request you to regularly check your mail. Once you get to know that your order is completed you can go to your profile at TopWritingService.com and download your custom paper, we also send a copy to your e-mail.

  • What additional information do I have to provide to the writer?

    As mentioned above, we have a team of highly educated professors and editors who are creative and knowledgeable enough not to plagiarize the written assignment. Moreover, for the convenience of our customers and in order to design their papers according to their wish we are always open for any suggestions. We are happy to help you in any way we can. Do provide us with the details of your front page so that we can design it too.

  • What information do I have to supply regarding my paper?

    First of all, you should let us know about the format required, languages to be used and the word limit if any. You can give us the title of the book which you want to be the source for your assignment, as we have access to the electronic library that contains thousands of e-books. We also need you to give us your e-mail address so that we can constantly stay in touch with you.

  • What are the qualifications of the writer who will complete my order?

    Our team consists of educated and experienced professional writers who hold Bachelor, Master's or PhD degrees. Based on the guidelines you provide, we chose the writer with the specialization that will fit the area of research best. If you want your order to be completed by the specific writer, we can fulfill your wish easily. The only condition is the availability of the writer. Irrespective of the specifics of your order, we guarantee to deliver the best quality of work possible.

  • Where and how can I contact the assigned writer?

    Our company is considered to be one of the best in the market for many reasons. One of them is our availability 24/7 - you can contact us at any time via our communication system. The assigned writers can be reached through messages in your Profile - just choose the order in question in My orders tab and use the messaging system to make your suggestions or inquiries concerning your order.

  • What if I am not satisfied with the service provided?

    When processing orders, we are always guided by your instructions. We guarantee that your paper will exceed your expectations. If there is anything you do not like in your custom paper, contact our support team and our writers will eagerly review the work for you. You can make a free revision request only within 48 hours after the order was completed by your writer. If you still think that instructions were not followed, you can always resort to our Terms and Conditions and your request will be checked by our Quality Control Department.

  • Why should I trust you?

    We won't speak much about our achievements but inquiring about the best writing service you will hear the name of our company - TopWritingService.com. To get the proof of our quality, see the samples of our work displayed on our website.

  • I cannot submit an order form. The page cannot be updated. What should I do?

    Make sure you don't attach too big files to the system. There are size restrictions, which may become a problem when submitting an order form. If you want your writing assistant to study these files, you can send them to our support managers through e-mail.

  • I have selected the wrong academic level/order type/urgency/ formatting style. Can I change these details somehow?

    It is impossible to edit the order form once it is submitted. However, you can solve this problem by contacting a support manager. The price for your order will be recalculated in accordance with the new instructions and you will need to compensate a price difference for applying these changes.

  • How can I know that the writer is working on my order?

    As soon as the writer is assigned, his or her personal ID number will be visible in your order details (Click on the “Writer” line).

  • Can I have a draft for my paper?

    Sure, you can add a 1-page draft to your order. A draft will be available to you after the 50% of the deadline allocated. Please note that this service requires additional payment.

  • How long can it take to find an appropriate writer?

    Our writing department managers are doing their best to assign the writer in the shortest time possible. This process may take from a couple of minutes to several hours. Sometimes, when the order is pretty challenging or sophisticated, it may take more time to find an appropriate specialist.

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